To keep your brand consistency, you can set your recipe website to a custom address like recipes.yourcompany.com.

This requires a bit of technical know-how and it involves adding a subdomain. If that sounds like Greek to you, bring it up with your technical support person or ask us for help (we always look forward to chatting with you ☎️).

Creating a custom CNAME record

  1.  Log in to your DNS provider's website. This might be GoDaddy, HostGator, or wherever you host your domain. For GoDaddy specific instructions, scroll down.
  2. Create a CNAME (‘canonical name’) record for your custom domain. Give it a name like recipes.
  3. Point it at this address: alias.myrecipepage.com

Adding your custom domain to CommerceOwl 

  1. Once you create a custom CNAME record, log in to your CommerceOwl account.
  2. Click on Store settings on the bottom left menu.
  3. Under Business settings section, in Custom domain, enter your newly created domain name (e.g. recipes.yourcompany.com).

It will take 24-48 hours for the internet "pipes" to receive this new information (it literally travels around the world 🌍). So, in a day or two, you should be able to access your recipe website from recipes.yourcompany.com, if all of this was set up properly. If not, message us and let us know!

How to create a custom CNAME record with GoDaddy

  1. Log in to your GoDaddy account and open your product.
  2. From the Domain Manager, select your domain name from the list to access the Domain Settings page.
  3. Scroll down to the Additional Settings section and select Manage DNS.
  4. On the DNS Management page, at the bottom of the Records section, click Add.
  5. Select CNAME from the Type drop-down menu.
  6. For Host, enter recipes
  7. For Points to, enter alias.myrecipepage.com
  8. For TTL, you can leave the default of 1 hour.
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